My wonderful daughter Miriam sent me beautiful flowers for Mother's Day.

Let's Talk Security in a Digital Age!

Marsha and Michelle Bissessarsingh's session was amazing! Such great, basic, information, so clearly presented.

Michelle is a librarian, Marsha is an Engineer who recently completed a Master of Infrastructure Protection and International Security. I think ITS should invite Marsha to give her talk to all Regional employees. If that doesn't work out, RWL should bring her to give a staff and public presentation.

Top Tech Trends 2012

1. Knud Schulz, Manager Aarhus Library, Denmark (also involved in development of Urban MediaSpace, a 300,000 square foot $320 million library+citizens' government services + building, opening in 2014)

His message was that libraries must change, or die.

Change

from Transactions - loans, searches, etc*

to Relations - new services based on facilitating relational communication

*whether virtual or physical, doesn't matter: transactions are transactions, relations are relations; virtual and physical are fused...

• users as focal point
• users part of the entire process - from creative imagining to testing to realization

His model sees library as four functions:

- learning space (teaching, courses, informal learning, consultations, homework cafe, self-service)

- participation space (meetings, lectures, politics, informal discussions)

- inspiration space (storytelling, reading, performances, book clubs)

- creative space (writing workshops, edutainment, gaming)

Library as a

• spot/place
• space
• relation

Transform the library

from the brand of a building housing books

to a building supporting and interacting with user needs

Innovate your libraries or die!

http://www.slideshare.net/KnudSchulz/trech-trends-in-public-libraries-ola-super-conference-toronto-422012

2. Alan Darnell, Manager Scholars Portal, Ontario Council of University Libraries.http://spotdocs.scholarsportal.info/display/sp/home

Trends:

• new librarians see technology can be good OR bad.
• librarians are abandoning traditional role of preservation. This is especially true of ebooks - only a few vendors "own" ebooks, wrap them up with Digital Rights Management, so they can't be preserved independently. No guarantee the vendors will make them accessible in the long term.
• has seen a nationalistic trend, an interest in preserving Canadian information, e.g, in having a Canadian Internet Archive, instead of letting Google do all the digitization. But he's not sure that will continue with the next generation of Head Librarians. There is a big pressure to move to "cloud computing"
• Sees academia moving to "the cloud" instead of having/being a physical gathering place

3. Paul Courant, University Librarian, University of Michigan.

As provost from 2002-2005, he was involved in the university’s challenge of the limits of copyright laws as part of the Google digitization project.

Courant noted that there has been a Revolution: copying and distributing copies used to be expensive, and now it's cheap (to users). Used to be print, now it's digital.

However, he also noted that Preservation and Access are now divorced -- as jobbers, vendors and publishers change hands. You can no longer be assured you can "keep" a copy of an article published in a given journal -- the next buyer of the electronic database may not buy up all the back issues, for example.

Darnell and Courant both felt the solution was to make our collections as public as possible, e.g. GeoPortal, Creative Commons licenses.

Very critical of Apple publishing books that would be available only on iPads. Gave Apple power to censor content, by limiting who could use/access the information, on the one hand, and who could publish information on the other.

If any RWL staff makes a comment on this article, you will receive Easter chocolate.

Coping with Copyright

Top learning: OLA has a Copyright Committee and they will answer all your questions!

• Joan Dalton, University of Windsor jdalton@uwindsor.ca (519) 253-3000 ext. 3212
• Margaret Ann Wilkinson, Western University mawilk@uwo.ca 519 661-2111 ext. 88407
  
• Victoria Owen, University of Toronto Scarborough owen@utsc.utoronto.ca 416-287-7519

Four common questions:

1. Can I paint a mural of Dumbo on the wall of the children's department at my library?

2. Does my library need a public performance license to show Hollywood Librarian?

3. Can my library link to the Canadian Cancer Society webpage from our catalogue and website?

4. If we purchase ebook readers for our members, can they download and share their e-copies?

(see answers at end*)

Copyright basics:

• As soon as something is fixed in tangible form, copyright exists, e.g. my handwritten notes taken at OLA are now copyrighted -- as is this blog.
• owning a copy of a work does NOT mean you own the copyright
• copyright is not just one right, but a bundle of rights: e.g. right to produce, reproduce, publish, perform in public, translate, convert to another format, convert to another form (e.g. drama, film, broadcast)

Exceptions:

• Fair dealing
• Educational institutions (single use study copy)
• Libraries, archives, museums (may reproduce to maintain their permanent collection)

Trademark infringement is associating yourself with a cause that is not your own - by using that cause's logo on your work. Can't use OLA trademarks, e.g. Forest of Reading logos without permission.

Movies

• involve a ton of rights: script, music, broadcast, performance; producers bring these together, and then arrange for the legal distribution of the film via different kinds of licenses for different kinds of viewings
• check your license: if yours doesn't say right to "perform the work in public" or "transmit to the public via telecommunication" then you can't show it or post it to your library website.
• Need to buy Canadian public performance rights licenses. U.S. PPR is not valid in Canada.

Hyperlinking is okay!

Supreme Court 2011 ruling said "a hyperlink, by itself, is content neutral” “Making reference to the existence and/or location of content by hyperlink … is not publication of that content.”

eBooks and eReaders

• A. Library owned ebooks on library-owned ereaders are okay for the library to lend. Why? library has selected and licensed the titles.
• B. Library ereader - ebook purchased and loaded by the user. Could be okay to lend, as long as the license on the user's ebook does not specify ebook must be used by a single user, or must only be downloaded to a personal device. And as long as the user's ebook license was valid.
• .. but... content loaded by user may contain personal data of the purchaser – by lending that content, library would violate law on personal data protection.
• Lots to check before letting other users borrow that loaded e-reader!
• C. User's personal e-reader with downloaded library ebook. Might not be okay for one member to lend this to another. If user lends this to another person, the user may be breaking the terms of the download. But it's the user's problem, not the library who is at fault. Note to content selectors: get your licenses to indemnify library against patron abuse.
• D. Personal eReader and personally purchased eBook -- Library cannot lend these. Will be breaking copyright for sure!

* Answers:

1. No, not without permission. Trademark infringement

2. Yes, license will depend on exactly where it will be shown, and how you bought the movie.

3. Yes.

4. No and yes. Best practice is to wipe library e-readers clean of all e-content

between loans to users. Or lend out only library eReaders loaded with library eBooks.

Powerpoint available at http://www.accessola2.com/superconference2012/1003.pdf

Well worth a look!

Community Engagement on Steroids at Richmond Hill Public Library

Rosemary Kavanaugh, Adult Services Manager, Cameron Knight, Local History Librarian, Greg Patterson, Health Librarian, Joan Girot, Business Librarian, Katarina Boljkovac, Electronic Resources, Li Chen, Program Strategist, Richmond Hill PL.

Amazing Stats! to die for...

Within the last year 7

in 10 Richmond Hill

adults visited RHPL in

person. 75% have

library cards- higher

than the rest of Ontario!

Market Probe Nov 2011 - market research firm

The presentation was not a "how to" of community engagement, but did suggest some ways RHPL is enticing new visitors to its space.

• Newcomer Services (funded through Library Settlement Program - funding stopped 2011)
• Annual Community Information Fairs
• Extended Study Hall Hours (users can stay after library closes: no staff except for security, computers left on)
• Information Technology Fair
• Health Fair

I think the Information Technology Fair would be great for RWL.

Could bring together

• all organizations offering computer training in the Region
• local businesses offering computer sales and support
• database providers e.g. Ebsco, Proquest, Cengage

It would be great for people to see the range of services available, and also help RWL discover who is working in technology support, in our own communities.

Presentation available at: http://www.accessola2.com/superconference2012/1803-1.pdf

Technology Made Simple - OLA Super Conference Feb 2 2012

Beverley King, Information Services Librarian, Clare Hanman, Technical Services Librarian, Darlene Green, Library Technician, Halton Hills PL

• Halton Hills Public Library's one year old program for seniors.
• Funded by New Horizons $25,000 grant
• Targeted to seniors not already served by the local seniors' centre computer literacy program, whose goal is to get their home PCs running.
• Also, the local Adult Learning Centre offered job search-related computer training.

Format:

• Drop in any time between 2-4pm Friday afternoon.
• Short presentation on a topic followed by one on one help.
• One staff (Darlene?) leads all sessions -- another non-public service staff is available as backup if numbers are big on a particular day.
• Two kinds of handouts: Key Points and Detailed Instructions
• Gradually gained some volunteer Mentors (more confident seniors who helped out others)
• Not official "Volunteers" because these seniors like to travel, and not make steady commitments
• Volunteers taught homebound patrons to request their own Interlibrary Loans -- took the program on the road...

Decided to use staff only model, after interviewing Oakville Public Library leader of OPL's totally volunteer delivered program.

Why? "volunteers won't sell your library system for you. May even detract your efforts."

Lessons Learned:

• Hard to recruit seniors for Advisory Group on topics -- got more information from talking to people than from surveys.
• Must have the latest technology: budget for it!
• Good reference skills are important -- for helping people at the drop-ins. Need to understand what people are really asking for.

Presentation slides available at http://www.accessola2.com/superconference2012/422.pdf

White Pine bookshelf test