Sunday, September 28, 2008
What's new at the office
What do the CEOs do while Helene and the front-line staff are working away in the classroom?
We have two meetings.
First is the semi-annual business meeting of the Ontario Library Consortium, where heads of the 19 member libraries decide on future projects and future direction.
A highlight this year was meeting our new Sales Rep (acting) and seeing SirsiDynix's new discovery tool, called Enterprise 1.0. (OLC hasn't had a sales rep for three months, which means we couldn't move forward with any new products. So now we can buy things, at least in theory...)
Two great things about Enterprise are fuzzy searching (meaning you can spell words wrong and still find what you're looking for, just like you can with Google) and faceted searching (you get lists of all the subjects, authors, formats, and material types your search phrase pulled up, so it's easy to branch off into one of these).
However, the product OLC has been trying to buy since 2005, federated searching, won't be available until we get to Enterprise 3.0 -- which is predicted for "2009" (you'll notice no specific date in 2009 was cited :-) Cost of Enterprise? Unknown, but we know it won't be free.
On the other hand, there is Bibliocommons' discovery tool, which is fully operational now on Oakville Public Library's website, and free to every public library in Ontario. This tool lets people add annotations, ratings and tags, and create lists, just like in Amazon. You can search the normal (= old) way, or click to see what your favourite reviewers have recommended lately, or search by user-generated tags, or ... endless other ways.
Not surprisingly, OLC voted to proceed with a one-time installation of Bibliocommons, pending investigation by its technical consultant, Katherine Slimman, and its members' systems librarians.
The second CEOs' meeting is ARUPLO, where administrators of rural and county libraries like ours discuss common concerns and solutions to problems. Katherine is RWL's rep on this group, so Kempenfelt is my once-a-year time to attend these meetings. Typically, we get updates from the Ministry of Culture about its changing priorities and programs, chat about a couple of issues, then move outside for informal information sharing.
This year we had three very interesting, very information-packed, presentations. We hardly got out of the classroom in time for dinner!
First was a discussion about the annual ARUPLO Benchmarking Exercise, whereby the 16 ARUPLO libraries submit statistics on branch size, number of programs, circulation, etc. to see if they meet the Guidelines for rural libraries. Most systems haven't been meeting the benchmarks. This led to interesting discussions about whether we have the right measures, and even more fundamentally, are we asking the right questions in the first place? Should the ARUPLO benchmarks measure process efficiency -- best practices, the most efficient way to do things? Or should they be standards setting -- measuring the hallmarks of a healthy library system?
We could have spent the whole afternoon on that discussion, but instead appointed three people to undertake further study and moved on to the next report.
ARUPLO engaged a Goderich architect to test out the ARUPLO guidelines for small branch library buildings, to see if the recommended minimum 2500 square foot building could accommodate all the minimum requirements for seating, public PCs, collection size, etc. He ended up doing six iterations, applying the various [contradictory] standards in different ways, and concluded, No, you can't do it all in 2500 square feet. The architect concluded you'd need at least 3300 square feet, to implement the existing guidelines, which are based on a 1985 Ministry of Culture publication.
However, 1985 accessibility guidelines don't work in 2008. In 1985, librarians were content with book stacks 6 shelves high. In 2008, even 4 shelves high is pushing the limits of "accessibility". Wider aisles are needed for bigger wheelchairs, and motorized scooters.
We could have spent the whole afternoon listing all the various issues that need to be considered, but instead asked two CEOs to set up an online brainstorming session for us, and think about applying for Library Strategic Development Funding in 2009. Then we moved on to the next report.
David Allen, newly appointed CEO of the Federation of Ontario Public Libraries, reviewed FOPL's recent accomplishments and strategic plan. He also outlined a proposal to include ARUPLO libraries as associate members of FOPL.
As a Library Advocacy Now! trainer, I was extremely impressed by the Federation's textbook-perfect Advocacy Plan to improve the strategic position of Ontario's public libraries in the political arena. Allen knew he faced a less-than-sympathetic audience: ARUPLO membership costs $600 a year and gets us the highly sought-after Kempenfelt Training Conference; FOPL membership is around $3000 a year, for a promise of future political clout. A tough sell, but he didn't back down. I appreciated his courage and honesty.
We could have spent the whole afternoon discussing this topic. But we were saved by the dinner bell. FINALLY!!!!!
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Trying to keep up with my little sister

This photo was taken February 17, 2007 at the Museum of Indian Arts and Culture, on "Museum Hill" in Santa Fe, New Mexico -- so called because that high point of land has at least 7 different museums on it. The sculpture was part of an exhibit of Allan Houser's works.
I went to Santa Fe to visit my sister Marg, who moved there from Ann Arbor Michigan in October 2006.
Marg, three years younger than me, decided she wants to live in the desert. She moved first to Santa Fe, New Mexico, and then last fall she and her husband moved again, to Tucson, Arizona.
So far, I've only seen one of her desert homes. I went to Santa Fe in February 2007.
I fell in love with the desert too. This photo may show you why.
